Flexi Replace Card Tips

Below are tips if you want to replace the Flexi card, Hopefully useful ....• Lost Card FLEXITrendy
Telkom to replace a lost card customer FLEXITrendy accompanied formally request from the customer.

Terms administration:
- Original identity card customers (can be represented with a power of attorney over the stamp Rp 6,000, -
Original of attorney and ID card)
- Number card FlexiTrendy
- Proof of loss statement from the appropriate authorities
- Paying the administrative costs

Note:
- Telkom is not responsible for lost cards or credit FLEXITrendy
already entered into it
- Card FLEXITrendy damaged can be replaced only at Plasa Telkom, where
FLEXITrendy is registered by submitting a damaged card

• Block while (since lost)
Customers may submit a request to block temporarily due to disappear by way of direct contact call center 147. Blocking can be done if the data that prompted the officer to the complainant in accordance with the database TELKOM

• Unblock FLEXITrendy card
Customers can apply for open blocked due to missing, the administrative requirements needed are:
- Original customer ID card
- FLEXITrendy card number that has been found

• Blocking of Telkom's unilateral
When proven based on the report and the request formally and in writing from the authorities that the MDN number is involved in an act that violates / against the law then against it TELKOM is entitled unilaterally to perform blocking of numbers without prior notice to the customer concerned.

Will people who want to switch from postpaid to prepaid (FLEXITrendy) can be served?
The move from post paid to Pre-Paid can not be served, but instead of Pre to Post-Pay can be served

• FLEXITrendy also be used to access data / internet
Similarly FLEXIClassy (postpaid), FLEXITrendy also be used to access data / internet with tariffs Rp.5, -/KB.

• Security systems FLEXITrendy Cards
For security card, FLEXITrendy provides security systems such as:

- The PIN (Personal Identity Number) is a means to protect the card from which users
not entitled. If the PIN is entered incorrectly 3 times, the card automatically
be blocked

- PUK (PIN Unblocking Key). Used to reactivate a number that has been
blocked. If the PUK is entered 10 times, then the number has been
can not be used.

At the beginning, is the standard PIN number, ie 1234. Customers are advised to immediately change your PIN to other people is unknown. To find out the PUK number, customers can call 147 by mentioning the 20 digit number ICCID number (Integrated Circuit Card Identity) that are listed at the back of the chip card.

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Posted by Mobile World Articles, October 05, 2010 9:17 AM

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